• Pearson and Multi-Health Systems Announce Product Transfer Agreement

    Illustration of clapping hands

    Our entire Pearson Assessment team upholds a commitment to ensuring our portfolio of assessments is aligned with the needs of our customers. To that end, we are happy to announce that Pearson and Multi-Health Systems, Inc. (MHS) have entered into an agreement to transfer ownership and distribution of a few select products. 

    Effective immediately, MHS will transfer ownership of their “Positive and Negative Syndrome Scale” (PANSS) and “Profile of Mood States” (POMS) products to Pearson. In exchange, Pearson will transfer ownership to MHS of the Stanford Achievement Test, 10th Edition (SAT10), Otis-Lennon School Ability Test, 8th Edition (OLSAT-8) and Aprenda® La Prueba de Logros en Español Tercera edición (APR3). Pearson will continue to distribute and provide customer support for these products.

    This partnership ensures the continuity of support for these measures and paves the way for future enhancements while enabling us to continue building a well-rounded family of assessments. We are grateful for the trust you place in us to provide the relevant products and support you rely on as you help those in your care achieve their goals.

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  • Meet Rashonda Harris, Customer Experience Specialist — US Customer Service Team

    Meet Rashonda Harris, Customer Experience Specialist

    “Making someone’s life easier starts with a smile.”

    Rashonda Harris doesn’t view her customers as “just another voice on the phone”. She sees each interaction as a chance to connect with her customers, discover their needs, and find the best way to help them — all with a smile. In her opinion, “When you’re the first person a customer speaks to, you’re the ‘face’ of the company and it’s important to make them feel welcome. A smile is contagious; people can’t help but smile back. Even in a remote environment, people can feel a smile... they can hear it in your voice.” Rashonda is the kind of person you want to work with, bringing excellent customer service, tenacity, courtesy, poise, friendliness, and boundless energy to our clients as well as her teammates.

    With that being said, she brings more than a smile to her role. Focusing on her customers’ satisfaction brings out the best in Rashonda, highlighting her resourcefulness, humility, and perpetual willingness to listen and research in order to find the best possible solution for each of the customers she interacts with. Rashonda brings out the best in other people as well, and never hesitates to put the customer’s needs and feelings before her own.  

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  • Meet Ellen Veazie, Customer Experience Specialist – US customer service team

    Ellen Veazie, Customer Experience Specialist – US customer service team

    The innovator

    Ellen constantly challenges herself and is always learning.

    Ellen was thinking outside the box before thinking outside the box was cool. In her career as a teacher, she was one of three educators in the state of Louisiana who earned an award from the Senator. Through her leadership, Ellen’s students developed a school-based enterprise — the complete business model through marketing and advertising. The coffee shop they “built” gained local fame and was recognized by politicians and other officials who were proud to hold their meetings there to show off what the students had accomplished.

    An avid DIY-er, Ellen knows how great it feels to do things herself. She enjoys planting seeds in her organic garden and watching them grow, then from that harvest, creating a meal. She also turned one of her hobbies into a business on Etsy. Ellen believes in the adage “bloom where you’re planted” and uses that as her guidepost. Every day she strives to do her best, take advantage of opportunities when they come her way, and from those opportunities, continues to bloom.

    The advocate

    Helping you find the best in those you serve.

    After she earned her Master’s in guidance and counseling, Ellen became committed to learning how to use the assessments that could help her identify the needs of her students. She soon realized that without these invaluable tools, it’s not always apparent that an adolescent is struggling with depression or a low self-concept... or not performing to their full potential.

    Today, Ellen gets to enjoy the best of both worlds by assisting customers just like you with discovering the value of assessment. She can relate to what you’re ordering and knows how assessment can help you best serve your students and clients.

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  • Have you registered for Science to Practice?

    by Kristina Breaux, PhD, Principal Research Director, Education Portfolio

    Kristina Breaux, PhD

    Full disclosure: Yes, I will be presenting at S2P 2021, LDA’s inaugural Science to Practice virtual conference January 21–24, 2021. That being said, even if I weren’t presenting, this event would be on my short list of conferences to attend.

    Here’s why...

    S2P is laser focused on research and practice.

    An entire conference — not just a track — dedicated to LD research and practice! This defined area of focus allows us to go so much deeper into the issues, and as an added bonus, S2P isn’t afraid to address the controversies! As a researcher, I’m so excited to participate in a conference that will address issues from all sides.

    It’s THE who’s who in SLD identification — all together at one conference!

    What other conference allows you to hear from LD experts like H. Lee Swanson and Doug Fuchs? I’ve been in this field for a long time and I’d typically have to attend multiple conferences to have access to all these experts!

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  • Breaking Down Barriers, One Karate Belt At A Time

    A Challenging Childhood

    Irasema McAllister says her son, Andrei, learned to be a problem solver from an early age.

    When he was three years old, he was diagnosed with selective mutism and placed in a severely handicapped class.

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