Manual ordering
While using our e-commerce website for checkout is designed to be the quickest, easiest option for ordering (including the ability to pay by purchase order), customers are welcome to also order manually without a website account via webform, phone, or fax.
Please note that all manual orders require a qualified user be identified as well as payment method of Purchase Order or Credit Card. Qualified users must have previously submitted a qualified user form or after March 1, 2019, created a website account and completed the qualifications section of their profile.
Webform
Customers who already have a customer account (non-website account for which you have a customer account number located on past invoices) and a purchase order may order directly via the Submit Purchase Order webform.
Please complete the webform information and attach the purchase order PDF to the webform submission. You will automatically receive a case number and email confirmation following submission to confirm your order.
Phone
Prior to calling, find your products online and write down the name and product code (ISBN) for each item you are ordering. Also, have your customer account number ready.
Then call us at +1 (800) 627-7271 to place your order. You may pay by credit card or purchase order.
*Please note all university, hospital, VA, public school or government facilities are required to supply a purchase order (PO) number or credit card.