Organizational accounts

PearsonAssessments.com has two types of accounts – Personal accounts and organizational accounts (business accounts) for clinics, hospitals, schools, school districts, etc.

Every web user by default has a personal account as it allows access to update your personal information and any qualifications. You may also order under this account if you are the qualified user and purchasing for yourself.

Customers associated to any additional organizational accounts have additional capabilities such as being able to order under the organizational account, use other qualified individuals for the order who are employed by the organization, or utilize purchase orders.

Adding organization accounts

Using your customer account number found on past invoices is the most accurate way to search and add an existing organization to your profile but it can also be done by organization name. You can add a new or existing Organization account in three ways.

  1. When prompted in web registration
  2. In the ‘Choose Customer Account’ section of checkout (select account not listed)
  3. When signed in, click your profile dropdown (the circle with your initials in the top right navigation), then select your ‘Accounts’ page. Use the purple ADD ORGANIZATION button displayed at the top right of the Accounts page.

Unable to find existing customer account

If you are unable to find an existing account, please do not create a new account and instead contact Customer Support for assistance. Creation of duplicate accounts may cause customer issues such as lock outs of connected Q-global accounts.

Removing organizational accounts

If you remove an organization, you will no longer be able to use that organization to order, and its details and order history will be removed. To remove an organization:

  1. When signed in, click your profile dropdown (the circle with your initials in the top right navigation), then select your 'Accounts' page.
  2. Choose the organization you want to remove to display its summary. Then click the 'Remove organization' button beneath it and confirm your choice on the popup message.

Ordering