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  • From burnout to balance: Building resilience in high-risk roles

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    Firefighter in uniform standing in front of a red fire truck, holding a walkie-talkie.

    Some jobs are inherently more challenging than others, due to higher stress levels, degree of physical and mental risk, and overall responsibility. Roles in industries like logging, fishing, construction, and mining top the list for risk of personal injury. Firefighters, corrections officers, pilots, and police officers face dangers that threaten their safety and the public’s well-being. Many of these professionals are repeatedly exposed to trauma, even when they are not directly involved.

     Although many organizations are working to increase safety in these roles, it is impossible to remove every aspect of risk. The stress of working in these positions, with the constant exposure to trauma and the threat of danger, takes a toll on employees — both physically and mentally. Over time, this stress can have a cumulative impact, not only on individual employees but also on the organizations they serve. Research shows the effects of workplace stress and the scope of impact (see chart below).

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