Business Systems Upgrade and Website Launch Now Live

Why are you doing a system upgrade?

Why is my account number changing? Where can I find my new account number?

Will I be able to continue ordering using my old Pearson account number?

Will my website login work on the new consolidated

Will this change impact my Q-global, Q-Interactive or aimsweb Customer ID?

Will the website launch or systems upgrade impact product platforms (e.g. aimsweb, Q-interactive, Q-global, and Q-Local, Digital Assessment Library, and Versant)?

Will I have to do anything with the new Sales Order Acknowledgement?

Will I still be able to contact Customer Service if I need assistance?

Can I still return products without a Return Materials Authorization?

How do I request a Return Materials Authorization (RMA)?