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For more information on our qualification requirements and a full list of products by qualification level, please see our Qualifications page.

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Comments (describe your support question)

Customer account number

Found on your invoice.

Q-global inventory account number

Found on the Q-global account platform profile page.

Comments (describe your support question)

Q-interactive account number

Account numbers can be found on the Q-interactive platform profile page.

Comments (describe your support question)

aimswebPlus account number

aimswebPlus account information is found on the platform profile page.

Comments (describe your support question)

Q Local account number

Q Local account information is found on the platform profile page.

Comments (describe your support question)

TIP: Orders cannot be cancelled if they have shipped. You can check order status here If the order has already shipped, you can refuse delivery and it will automatically be returned, or select "Return/Exchange an item" above and complete the form to initiate the return process.

Order number(s)

PO number(s)

Comments

Select a sub-category

TIP: You can find any invoice copy without logging in here: Find an invoice

Order number(s)

PO number(s)

Comments

Please upload any relevant documents

Each file (doc, docx, pdf) must be under 10 MB

Order number

PO number

Comments

Type of product question

Current productUpcoming release

Product name(s)

Product question(s)

Who are the qualifications for?

MyselfAnother Qualified User

Describe issue

Address to update

First Name

Last Name

Street Address

Suite/Apartment

Building

Department Name

Country

City

State

Zip/Postal Code

Address to remove

First Name

Last Name

Street Address

Suite/Apartment

Building

Department Name

Country

City

State

Zip/Postal Code

Request address update

First Name (if different than above)

Last Name (if different than above)

Street Address

Suite/Apartment

Building

Department Name

Country

City

State

Zip/Postal Code

Add new address

First Name (if different than above)

Last Name (if different than above)

Street Address

Suite/Apartment

Building

Department Name

Country

City

State

Zip/Postal Code

Product name(s)/OR number(s) [ISBN]

Please upload your quote request

Each file (doc, docx, pdf) must be under 10 MB

Comments

Order number(s)

PO number

Comments

Select a sub-category

Order number(s)

PO number(s)

Comments

Organization type

If other

Comments

Please upload your Tax Exemption certificate

Each file (doc, docx, pdf) must be under 10 MB

New tax exemption expiration date

Month, day, year format: 01/31/2021

Comments

Please upload your updated Tax Exemption certificate

Each file must be under 10 MB

Order numbers(s)

PO numbers(s)

Comments

Select a sub-category

Q-global Account Ordering

TIP: If a Q-global search returns your own name as the owner and you are unable to order, that is because you have a duplicate website account. The other website account you created is connected to the Q-global account.

Is billing address different from primary address?

YesNo

Billing

Street Address

Suite/Apartment

Building

Department Name

City

State

Zip

Q-global account number

Found on the Q-global platform account information page.

Select Q-global scenario

Describe issue further

Qualifications

TIPS:

If the qualified user is not found when you search for them in checkout, verify the qualified user you are ordering for has a website account set up with the email address you are using, or they must be connected to the organization/business account you are ordering for.

If the qualified user can be seen in check out but is grayed out, this means they do not have high enough qualifications for the highest qualification item(s) in the cart.

Who are the qualifications for?

Describe the qualification issue

Request Organization Account Removal

Select reason for removal request

Additional information

Sign-in Assistance

TIP: Be sure to try clearing your cache/cookies and restart your browser.

Browser type

Browser version

Usually found under the Help menu.

Describe issue

Other

TIP: If a Q-global search returns your own name as the owner and you are unable to order, that is because you have a duplicate website account. The other website account you created is connected to the Q-global account.

Browser type

Browser version

Usually found under the Help menu.

Describe issue

First Name

Last Name

Name of organization/business

Customer account number

Found on your invoice.

First Name

Last Name

Name of organization/business (if relevant)

Customer account number

Found on your invoice.

Street Address

Suite/Apartment

Building

Department Name

City

State

State/Region

Zip/Postal Code

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