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Harcourt Assessment Launches Solution Specialist On HarcourtAssessment.com
New Tool Provides Customers Guided Assistance for Ordering Assessments Online
21 September 2005
SAN ANTONIO – Leading test developer and publisher Harcourt Assessment, Inc. announced today that it has added a customer-centered tool to its commercial Web site, HarcourtAssessment.com, that makes it easier and faster for customers to order assessments online.
The new Web site feature, called the Solution Specialist, provides detailed information and guides customers through a simple step question process that helps them select assessments that are right for their testing needs.
The Solution Specialist produces quotes that can be printed and attached to purchase orders, or saved and used later as worksheets. Other customer friendly features help simplify and streamline the ordering process.
"In developing the Solution Specialist, our goal was to make it as easy as possible for customers to do business with us,"
said Gail Ribalta, vice president of marketing for Harcourt Assessment.
"We have a broad range of assessments for educators, clinicians and human resource professionals to choose from, and we want to ensure they obtain the right solution that meets their needs as efficiently as possible."
The Solution Specialist provides product selection and ordering assistance for some of the company's most widely-used assessments, including the Stanford Achievement Test Series, Tenth Edition (Stanford 10); the Stanford English Language Proficiency Test (Stanford ELP); the Otis-Lennon School Ability Test®, Eighth Edition (OLSAT® 8); and the Aprenda® 3 Spanish-language achievement test. In addition, the Solution Specialist supports all Harcourt Assessment product line catalogs -- educational, psychological, speech and language, occupational and physical therapy, and talent assessment -- and guides customers to the right assessments through a series of simple questions tailored to fit their specific occupational needs.
Based in San Antonio, Harcourt Assessment is a leading provider of high-quality assessment instruments and testing programs used by educators, psychologists, speech-language pathologists, occupational therapists, human resource professionals, admissions and credentialing professionals, and businesses. Through the development of custom statewide educational testing programs, Harcourt is helping more than 20 states meet the accountability requirements of the federal No Child Left Behind Act.
The company is a unit of Harcourt Education, which is the global education brand of Reed Elsevier Group plc (NYSE: RUK and ENL). Reed Elsevier is a world-leading publisher and information provider operating in the science and medical, legal, education and business-to-business industry sectors. |