Returns Policy

Materials must be currently sold and in clean, saleable condition (unused and undamaged), in unopened sets or packages, as originally purchased.

Materials and software administrations returned after 30 days but prior to 6 months after purchase are subject to a handling charge of $25.00 per returned parcel. Materials damaged in transit or defective software must be returned for exchange within 30 days from the date of shipment from Pearson.

Important note: Lost, damaged or stolen report counters and unused administrations will not be replaced free of charge. All sales of scanning hardware are final.